General Information

2009-04-26T05:07:00.000-07:00

EY House
Email : eyhouse@ymail.com
Contact Person : Samantha Koh

How to order:
Please send your order via email to eyhouse@ymail.com
Please indicate “ORDER” on your email header with the following information:
~ Description
~ Model No
~ Colour
~ Size
~ Qty
~ Unit Price

Should you not hear from us after 24 hours, please resend your email to us.
Upon receipt of your order, we will email you our invoice for payment purposes.

Payment:
Payment must be done within 3 days upon receipt of the order confirmation from us.

We accept payment by:
~ Internet Banking or via ATM machine to our UOB Account.
[Bank information will be stated in our invoice.]
~ Paypal

EY House reserves the right to cancel any orders (without prior notice),
if the payment was not done within the grace period given above.

Delivery Time/ Shipping Charges
Your order(s) will take 3-4 weeks to reach you (upon receipt of your payment).
For any urgent order, please contact us for special arrangement.

We provide FREE DELIVERY within Singapore.

~ For order below S$50, free delivery by ‘Local mail postage’.
[You may opt for ‘Registered mail’ and an additional S$2 to be added for mailing via ‘Registered Articles’. We strongly recommend for delivery via ‘Registered Mail’, as EY House will not holds any responsibility for any lost mails via normal mailing.]

~ For order above S$50, free delivery by ‘Registered Articles’.

Exchange & Return Policy
NO REFUND/ EXCHANGE/ CANCELLATION is allow once the payment has been made.
(We will inspect every item before posting it out.)

Others information
· We assure you that our items are all in good quality. Our sources is from trusted & established suppliers.

· Colours of the actual products may be slightly differing from the image in our website; this is due to the different color resolution of individual computer.

· EY House is committed to maintaining customer privacy and maintaining the security of any personal data which received from customer.